Ameerah Palacios, APR, MBA

Based in Louisville, Kentucky, Ameerah is a senior strategic communications lead for our water program. She drives our Lead and Copper Rule communications, helping clients nationwide elevate their public sector brands and navigate the challenges of the new LCRR outreach requirements through strategic communication, research, change management, and advocacy.

Ameerah is passionate about community advocacy and strategic thinking. With extensive experience in school-based marketing and district communications, she delivers communication services through multidisciplinary collaboration. Recognized as a "35 under 35" by the National School Public Relations Association in 2018, Ameerah has affiliations with The School Superintendents Association and the Council of Great City Schools. She was also the lead strategist and author of the 2022 American Water Works Association Lead Communications Guide published in collaboration with the AWWA Public Affairs Council.

From advanced metering infrastructure to crisis response in Jackson, Mississippi, Ameerah is a sought-after, award-winning, accredited public relations consultant who helps water utilities maintain and rebuild public trust. Known for transforming noisy crises into industry-leading solutions, she leverages innovation, engagement, customer experience, and marketing initiatives. Ameerah has decades of experience advising government executives, being a media spokesperson and managing crisis communications and disaster response.

Ameerah chairs the AWWA Kentucky/Tennessee section's customer service committee. She is also the accreditation chair for the Public Relations Society of America’s Bluegrass Chapter and a certified tourism ambassador for Louisville.